Creating the Extraordinary Student Experience: Office of Student Life

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Office Assistants (OAs)

Office Assistants (OAs) are responsible for greeting residents and visitors as they enter and exit the residence halls; providing high quality customer service; distributing mail and packages; are knowledgeable of campus resources and creating a welcoming, inclusive front desk atmosphere. OAs report directly to the Administrative Associate or Resident Manager and Hall Director(s)/Housing Coordinator in their assigned complex or hall. 


  • All OAs must work a minimum of 8 hours per week.  OAs will be expected to work nights and weekends. 
  • All candidates must obtain and maintain a 2.0 semester and cumulative G.P.A. through the entire hiring process and their time as an Office Assistant.
  • OAs must be enrolled as full-time students during their terms of employment and be in good standing with the University.
  • You must reside in an on-campus residential facility. Students living in Greek Housing are not eligible to be an OA for the full academic year.

Application Process

  • Complete an online application by visiting Applications will open Tuesday, September 1, 2020. Priority deadline for applications is 8am (EDT) on September 8, 2020.
    • Upon logging in, you will need to complete your applicant profile. On the homepage, underneath the heading “Your job applications” – you will want to click on “View job positions.” There you will see the “New Office Assistant Hiring-Fall semester 2020” application.
    • Please note: all completed applications will be reviewed. Due to the high capacity of applications received, not all candidates will be offered a position.
    • Candidates who do not advance will be placed on the alternate list for OA positions that become available during the academic year.
  • The application will remain open throughout the semester and will be evaluated on a rolling basis as positions become available. 


  • New OAs are compensated at an hourly rate of $8.70. Pay raises are awarded on an annual basis based upon years of service in the position.

Central Office and Regional Campus Office Assistants

The hiring process to serve as an Office Assistant at the central Residence Life office or one of our three regional campuses with University Housing is handled separately. Find contact information for each location below:

  • Residence Life Central Office – Please contact Office Manager Peter Hansen at
  • ATI/Wooster Campus – Please contact Apartments Manager Caitlin Blake at
  • Mansfield Campus – Please contact Housing Coordinator Mike Schopieray at
  • Newark Campus – Please contact Housing Coordinator Joe McCartney at


As our hiring process can be complex, we invite candidates to send questions about the OA hiring and selection process to